Frequently Asked Questions

Everything you need to know about shopping at Centrum Leisure Singapore

What are your shipping options and delivery timelines within Singapore?

We offer standard doorstep delivery across Singapore within 3-5 business days. Express shipping is also available for urgent orders, typically arriving within 1-2 business days.

Can I return or exchange an item if it doesn't fit?

Yes, we offer a 14-day return and exchange policy for all unworn fashion items with original tags attached. Simply contact our support team to initiate the process.

How do I ensure I choose the correct size?

Every product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and local Singaporean payment methods including PayNow and GrabPay.

Are the colors of the clothes accurate on the website?

We strive to display our products as accurately as possible. However, please note that actual colors may vary slightly due to monitor settings and studio lighting.

Do you offer international shipping outside of Singapore?

Currently, we primarily serve the Singapore market. For international inquiries, please contact our customer service team to discuss custom shipping arrangements and rates.